About Redion
By your side. Always ready. Always on.
For decades, we’ve been there for life’s important moments. Redion carries that commitment forward with a new name and the same focus on care, service, and support.
For decades, we’ve been there for life’s important moments. Redion carries that commitment forward with a new name and the same focus on care, service, and support.
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A New Name. A Familiar Commitment.
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As traveler needs continue to evolve, so do the ways we support them.

Redion reflects our focus on creating easier, more connected experiences while continuing to deliver the travel protection expertise, service, and support customers have come to expect from Generali Global Assistance. While you'll see a new brand, the people, experience, and commitment behind it remain the same.

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Built on a Legacy of Care
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Helping people prepare for the unexpected has always been at the heart of what we do.

For more than 60 years, travelers have trusted the brands and organizations that now come together under Redion. Our heritage includes Europ Assistance, the pioneer of the assistance industry and the first travel assistance provider in history, Generali Global Assistance, and CSA Travel Protection, which helped shape the U.S. travel protection market beginning in 1991. Today, Redion continues that legacy as part of a broader organization backed by Generali's long-standing tradition of service and support.

While the name is changing, the experience behind it is not. The people, expertise, and commitment that travelers have relied on for years continue as the core of the Redion experience.

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1st
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Founded the modern assistance industry
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12,000+
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People behind the promise
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3 Seconds
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Assistance provided every 3 seconds across Redion’s global network
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Number 1
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The world's largest proprietary integrated medical network
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Travel Protection by Redion
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Travel is one of the many moments where support matters.

Through our three travel insurance and assistance services plans, we help travelers prepare for the unexpected and access support before, during, and after their trips.

Whether you're planning a weekend getaway, an international vacation, a cruise, or another important journey, our goal remains the same: helping you travel with greater confidence.

The travel protection products and services associated with Generali Global Assistance continue as part of the Redion experience.

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Compare Plans
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https://www.generalitravelinsurance.com/view-travel-insurance-plans.html
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Existing travel protection plans
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U.S.-based customer support
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In-house claims handling
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24/7 Travel Assistance services
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Frequently Asked Questions
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Is Redion the same company behind Generali Travel Insurance℠?
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Redion is the new brand for the travel protection plans previously associated with Generali Travel Insurance. Only the name has changed. The people, expertise, and commitment to customers remain the same. In fact, Redion is still a Generali company. You may also see Redion when exploring travel protection through booking sites, vacation rentals, cruise lines, or travel agencies.
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Why is the brand changing?
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Travel has changed, and so have customer expectations. Redion brings together decades of experience, global expertise, and a commitment to care under a single global brand that better reflects who we are today. While the name is changing, our focus on helping people prepare for and navigate life's important moments remains the same.
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Will my existing travel protection plan still be valid?
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Yes. Existing plans remain valid and customer support, claims support, and travel assistance services are the same throughout the brand transition.
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Do I need to take any action?
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No. Customers do not need to take any action because of the transition to Redion. Existing benefits and services continue as before.
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Wherever Life Leads You
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Life doesn't always go according to plan. That's why we're here.

Whether you're preparing for a trip, navigating the unexpected, or simply looking for greater peace of mind, Redion is committed to helping people access the care, support, and protection they need.

Wherever life leads you, or you lead life, we're by your side.

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Learn More About Redion
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https://www.redion.com/us/